Terms of Service

TERMS OF SERVICE

Last Updated: 02 JUNE 2026

Welcome to GetZevora. These Terms of Service (“Terms”) govern your use of our website and services. By accessing or purchasing from our website, you agree to be bound by these Terms.

Please read them carefully before using our website.


1. OVERVIEW

This website is operated by Blowmedia under the brand GetZevora.

Throughout the site, the terms “we,” “us,” and “our” refer to GetZevora. By visiting our website or purchasing products from us, you engage in our service and agree to these Terms of Service.

If you do not agree to these Terms, please refrain from using our website.


2. ONLINE STORE TERMS

By using this website, you confirm that:

  • You are at least the age of majority in your region, or have permission from a legal guardian.

  • You will not use our products for unlawful or unauthorized purposes.

  • You will not violate any laws or regulations while using our website.

Any misuse of our services may result in suspension or termination of access.


3. PRODUCTS & PRICING

We strive to display product information, specifications, pricing, and images as accurately as possible.

However:

  • Product colors may slightly vary depending on screen settings.

  • Pricing and availability may change without notice.

  • We reserve the right to discontinue products at any time.

We may limit product quantities or refuse service in cases involving suspected fraud, unauthorized reselling, or misuse.


4. ORDER ACCEPTANCE & CANCELLATION

Once an order is placed, it is subject to review and acceptance.

We reserve the right to:

  • Cancel or reject suspicious orders

  • Limit quantities purchased

  • Refuse orders suspected of fraudulent activity

"Orders can be cancelled before dispatch for a full refund. Once shipped, our standard Return & Refund Policy applies. Nothing in these Terms limits your statutory rights, including the UK/EU 14-day right of cancellation."


5. SHIPPING & DELIVERY

Delivery timelines are estimated and may vary depending on:

  • Courier availability

  • Shipping location

  • Weather conditions

  • Operational delays

GetZevora is not responsible for delays caused by third-party courier services beyond our control.

Please ensure shipping information is entered accurately during checkout.


6. RETURNS, REFUNDS & EXCHANGES

Our return, refund, and exchange terms are governed by our official Refund Policy and Return & Exchange Policy.

By placing an order, you agree to those policies.

Approved refunds are issued to the original payment method.


7. PRODUCT USAGE & SAFETY

GetZevora products, including grill cleaning tools and BBQ accessories, should be used responsibly and according to provided instructions.

We are not responsible for damages caused by:

  • Improper usage

  • Misuse or negligence

  • Unauthorized modifications

  • Failure to follow product instructions

Customers are responsible for ensuring products are used safely and appropriately.


8. ACCURACY OF INFORMATION

We make every effort to ensure website content is accurate and updated.

However, we do not guarantee that:

  • Product descriptions are error-free

  • Pricing will always remain unchanged

  • Website content will always be complete or current

We reserve the right to correct errors or update information without prior notice.


9. THIRD-PARTY TOOLS & LINKS

Our website may contain links to third-party websites or services.

We are not responsible for:

  • Third-party content

  • External websites

  • Payment gateways

  • Policies or practices of external providers

Use of third-party services is at your own discretion.


10. LIMITATION OF LIABILITY

To the fullest extent permitted by law, GetZevora and Blowmedia shall not be liable for:

  • Indirect or incidental damages

  • Losses arising from delayed delivery

  • Product misuse

  • Website interruptions or technical errors

Our liability, if any, shall not exceed the purchase amount of the product ordered.


11. PRIVACY

Your submission of personal information through our website is governed by our Privacy Policy.

By using our website, you agree to how we collect and process data as outlined in that policy.


12. CHANGES TO TERMS

We reserve the right to update or modify these Terms of Service at any time.

Changes become effective immediately upon posting to this page. Continued use of the website after changes constitutes acceptance of the revised Terms.


13. CONTACT INFORMATION

For any questions regarding these Terms of Service, you may contact us through our official website:

Website: GetZevora.com

Email: support@getzevora.com
Phone:+44 7988580736 
Address: OFFICE 19352 182-184 HIGH STREET NORTH, EAST HAM, LONDON, UNITED KINGDOM E6 2JA

GetZevora is operated by Blow Media Global.